Best Practices

they have a similar layout, the same structure
we offer the possibility to book online and there is an easy access to this booking section
they are also commercial offer  so the amenities by client type is simplify
you can chose the destination because each hotel group offer many possibly of destination around the country or the world

Cheval residences

As a first impression, i don't have a clear idea of how are the residence. i assume that is exclusively located in london or uk thanks to the picture of the birmingham palace as the wallpaper of the homepage. i also see some hot air ballon that apparently shows the different residences that exist. but it not clear at all when you discover for the first time the web site.
the website is not captivating at all and it doesn't reflect how luxury are the residences.

there are pictures of the different apartment duplex and other, and a rate table depending of which kind of apartment you desire. there is also a map to localize the goods. the website is really simple and easy to navigate. we can see that is really made for foreigner that need to spend time in london. it is well explain and there is also information about what is around the residence you chose. we find link for blogs or other website made for tourists in order to find a restaurant or shopping mall near the residence.

The
big problem appear here is that there is not possibility to book online for short stay. the only possibility that we have is to email them call them or send them a fax. i can understand it that it is not possible to book online for a long stay (more than 2month) because i think there is complementary information to give to the company. but for the short stay for couple of day of week it should be possible. i think that could restrain people to book a apartment...

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